What we support

One list, every plan.

These log sources, vendors and containment actions are supported the same way on all four plans. The plans differ in who is on-site and when, not in what we can watch.

RemoteEssentialStandardDedicated 24x7
Log source types

What we take in.

One log source is one system sending us logs: a firewall cluster, a domain, a Microsoft 365 tenant, a server. Endpoints reporting through your EDR or our agent are counted separately.

Perimeter

  • Firewalls and UTMs
  • VPN and remote access gateways
  • Web proxies and DNS filtering

Identity

  • Active Directory domain controllers
  • Microsoft Entra ID
  • Google Workspace, Okta
  • MFA and privileged access tools

Endpoints

  • Your EDR, through its API
  • Or our agent on Windows, macOS and Linux

Servers

  • Windows Server event logs
  • Linux auth, audit and syslog
  • VMware vCenter and ESXi

Email and collaboration

  • Microsoft 365 unified audit log
  • Defender for Office 365, Google Workspace
  • Email security gateways

Cloud

  • AWS CloudTrail and GuardDuty
  • Azure activity and Defender for Cloud
  • Google Cloud audit logs

Applications and data

  • Web servers and WAFs
  • Databases (login and admin events)
  • Business apps that write a security log

Network detection (add-on)

  • Suricata IDS on a mirror port
  • NetFlow for unusual traffic

Not covered

  • OT, SCADA and building systems
  • Mobile phones (beyond MDM logs)
  • Network uptime monitoring (NOC)
  • Full packet capture
Vendors

Vendors we work with.

Anything that can send syslog, write to a file our agent can read, or expose an audit-log API can usually be taken in, even if its vendor isn't listed. We confirm every source during discovery.

VendorProductsHow we collectContainment
FortinetFortiGate, FortiAnalyzer, FortiClient EMSSyslogREST APIBlock IP / domain
Palo Alto NetworksPA-Series firewalls, GlobalProtectSyslogXML APIBlock IP / domain
CiscoASA, Firepower, Meraki, Umbrella, DuoSyslogAPIBlock IP / domain
SophosXGS firewalls, Sophos Central (Intercept X)SyslogCentral APIBlock · isolate endpoint
Check PointQuantum gateways, Harmony EndpointSyslog (Log Exporter)On request
MicrosoftActive Directory, Entra ID, Microsoft 365, Defender for Endpoint, Defender for Office 365Agent on DCsGraph APIDefender APIIsolate · disable user · revoke sessions · quarantine email
CrowdStrikeFalcon InsightEvent Streams APIIsolate endpoint
SentinelOneSingularity EndpointAPIIsolate endpoint
Trend MicroVision One, Apex OneAPISyslogIsolate endpoint
Kaspersky, ESET, BitdefenderEndpoint management consolesSyslogOn request
GoogleWorkspace, Google CloudReports APICloud LoggingSuspend user
OktaWorkforce IdentitySystem Log APISuspend user · clear sessions
Amazon Web ServicesCloudTrail, GuardDuty, VPC Flow LogsS3 / APIOn request
LinuxRed Hat, Rocky, AlmaLinux, Ubuntu, DebianAgentSyslogNot available
VMware (Broadcom)vCenter, ESXiSyslogNot available
Mimecast, ProofpointEmail security gatewaysAPIOn request

Containment: "On request" means we build and test the integration during onboarding. "Not available" means we have no safe automated action for that product, so we call your team to act. Every action also has to be on your signed Containment Authorisation. Product names are trademarks of their owners; listing them doesn't imply a partnership.

What we detect

Exactly what we look for.

Our standard rule pack, mapped to MITRE ATT&CK, is tuned to your environment during onboarding. We add rules from new threat advisories and review coverage each quarter.

SourceExamples of what we detectATT&CK tacticsTypical alert delay
Identity (AD, Entra ID, Okta)Password spraying, brute force, impossible travel, sign-in from a new country, MFA fatigue, new admin or privileged group change, dormant account reusedCredential AccessPrivilege Escalation1–5 min
Email and Microsoft 365Phishing clicked, suspicious inbox forwarding rule, OAuth app consent, mass download from SharePoint/OneDrive, mailbox accessed by a new IPInitial AccessCollection5–30 min (vendor log delay)
Endpoints (EDR / agent)Ransomware behaviour, credential dumping, malicious PowerShell, new persistence (services, scheduled tasks), EDR tampered or uninstalledExecutionPersistenceImpactUnder 1 min
Firewalls and VPNConnections to known-bad IPs and domains, VPN login from unusual country, port scans that succeed, large outbound transfersCommand & ControlExfiltration1–5 min
ServersAdmin logins outside hours, new local admin, audit log cleared, web shell, SSH brute force, file integrity changes on key filesLateral MovementDefense Evasion1–5 min
CloudRoot/global-admin use, new access keys, security logging turned off, public storage bucket createdDefense EvasionPersistence5–15 min
All sourcesA log source that goes silent: the first thing many attackers do is turn off loggingDefense EvasionFlagged within 24 hrs; critical sources 1 hr

Retention: 90 days searchable, 12 months archived. Longer retention is an add-on, priced per extra 12 months.

Containment

What we can stop, and who says so.

You choose which of these we may take, on which assets, and whether we need to call you first. The list is signed at onboarding and you can change it at any time.

ActionThroughTypical triggerReversed by
Isolate an endpoint from the networkYour EDRRansomware behaviour, confirmed malware with persistence, attacker on the hostUs, on your instruction
Disable a user accountAD, Entra ID, Google, OktaConfirmed compromised account, active misuseYour IT team
Revoke sessions and force password resetEntra ID, Google, OktaStolen session token, MFA fatigue acceptedAutomatic on next login
Block an IP address or domainYour firewall or DNS filterActive command-and-control, ongoing attack sourceUs, after review or 30 days
Quarantine an email from all mailboxesMicrosoft 365, Google WorkspacePhishing campaign reaching several usersUs, if it turns out legitimate
Remove a malicious inbox ruleMicrosoft 365Forwarding rule created by an attackerNot reversed

Crown jewels need a call

Servers, executives' devices and anything you mark as critical are never contained without a person on your side saying yes on the phone.

Scoped API access

Our integration accounts have only the rights needed for the actions you approved. Nothing else.

Every action on record

Time, analyst, approval, and when it was lifted. Listed in the incident report and the monthly report.

Telemetry

What we can take in, and what we can't.

If a data source isn't on this list as included, our plans don't cover it. Add-ons are quoted separately.

TelemetryAll plansNotes
SyslogIncludedUDP/TCP 514 or TLS 6514; RFC 3164, 5424, CEF and LEEF. Sent to the forwarder on your network.
Windows Event LogIncludedSecurity, System, PowerShell, Sysmon (recommended), through our agent.
Linux auth, audit and journalIncludedThrough our agent or syslog.
Cloud and SaaS audit-log APIsIncludedMicrosoft Graph, Google Reports, Okta, AWS CloudTrail and similar. Read-only API credentials.
EDR telemetry and alertsIncludedThrough your EDR vendor's API. The EDR licence stays with you.
Agent: file integrity, inventory, basic detectionIncludedFor endpoints and servers without an EDR.
Threat intelligence matchingIncludedOpen feeds and national CERT advisories, matched against your logs.
Log files from business appsLimitedUp to 3 custom formats included; more on request.
Network IDS (Suricata)Add-onNeeds a mirror/SPAN port at the site and a small appliance.
NetFlow, sFlow, IPFIXAdd-onUnusual traffic volumes and destinations.
Vulnerability scan resultsAdd-onOur scanner, or results from yours.
Full packet captureNot supportedStorage cost and privacy risk out of proportion for this service.
TLS decryption / traffic contentNot supportedWe look at logs and metadata, not the content of traffic.
Industrial protocols (Modbus, DNP3, BACnet)Not supportedOT security needs specialist tooling.
Uptime and performance metricsNot supportedThat's the NOC service.
What you install

One forwarder. Agents where there's no EDR.

You must host one log forwarder per site. If you already run an EDR, we use it and you don't need our agent on endpoints. Domain controllers always get our agent.

WhatAgent needed?Who installs itWhat it needs on your side
Log forwarderRequired, one per siteYou host a VM and we install it, or we ship a small appliance4 vCPU, 8 GB RAM, 200 GB disk. Outbound TCP 443 to our hub. No inbound ports.
SIEM (if hosted with you)Server, not agentWe install it on a VM you provide8 vCPU, 32 GB RAM, storage sized to your log volume (typically 1–2 TB). Or use our Malaysian-hosted tenant.
Firewalls, VPN, proxiesAgentlessNothing to installSyslog pointed at the forwarder; a scoped API key if you approve blocking
Microsoft 365, Entra ID, Google, Okta, cloudAgentlessYour admin grants consent to our appRead-only audit permissions, plus scoped write rights for approved containment
Domain controllersAgent requiredYour IT team with our installer, or us during onboardingOpen-source Wazuh agent, under 100 MB RAM, sends only to the forwarder. Advanced audit policy enabled.
Endpoints with an EDRAgentlessNothing to installAn API key for your EDR console with read and isolation rights
Endpoints and servers without an EDRAgent recommendedYour IT team, through your software deployment toolWazuh agent. Sysmon recommended on Windows; we supply the config.

Why domain controllers need the agent

Most serious attacks end up at the domain controllers. The agent gives us the detailed security events that syslog forwarding loses.

Your EDR stays yours

We don't replace your antivirus or EDR, and you keep its licence. We watch its alerts alongside everything else and act through it.

Removing it later

When the contract ends we give you the uninstall steps, revoke our app consents and API keys, and confirm in writing that our access is closed.

Also needed from you

  • A 24x7 contact who can say yesSomeone we can reach at night to approve containment on critical systems.
  • Notice of planned work and testsTell us about maintenance, penetration tests and red-team exercises, so we don't treat them as attacks.
  • A list of your crown jewelsThe systems and people where a false move would hurt most. We treat them with extra care.
Not sure about a system?

Send us your systems list and we'll confirm coverage.

We'll tell you which sources we can take in, what we can contain through your tools, and where your blind spots are.

hello@duniacanggih.com